{"id":240,"date":"2012-07-06T22:17:48","date_gmt":"2012-07-06T22:17:48","guid":{"rendered":"http:\/\/www.getinsitemobile.com\/?page_id=240"},"modified":"2014-03-05T00:03:12","modified_gmt":"2014-03-05T00:03:12","slug":"service-request-system","status":"publish","type":"page","link":"http:\/\/www.insitemobility.net\/?page_id=240","title":{"rendered":"Service Request System"},"content":{"rendered":"<p><a href=\"http:\/\/www.axispointe.com\/?page_id=658\"><img class=\"alignright\" src=\"http:\/\/www.axispointe.com\/wp-content\/uploads\/2012\/10\/QuickQuoteArrowUp.jpg\" alt=\"Get your quote now!\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/www.axispointe.com\/wp-content\/uploads\/2012\/10\/products_srs.png\"><img loading=\"lazy\" class=\"alignleft size-full wp-image-812\" title=\"products_srs\" src=\"http:\/\/www.axispointe.com\/wp-content\/uploads\/2012\/10\/products_srs.png\" alt=\"\" width=\"400\" height=\"40\" srcset=\"http:\/\/www.insitemobility.net\/wp-content\/uploads\/2012\/10\/products_srs.png 400w, http:\/\/www.insitemobility.net\/wp-content\/uploads\/2012\/10\/products_srs-300x30.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/p>\n<p><a style=\"text-align: justify;\" href=\"http:\/\/www.axispointe.com\/wp-content\/uploads\/2012\/07\/Service-Request.jpg\"><img loading=\"lazy\" class=\"alignleft size-full wp-image-522\" title=\"Service Request\" src=\"http:\/\/www.axispointe.com\/wp-content\/uploads\/2012\/07\/Service-Request.jpg\" alt=\"\" width=\"600\" height=\"451\" srcset=\"http:\/\/www.insitemobility.net\/wp-content\/uploads\/2012\/07\/Service-Request.jpg 600w, http:\/\/www.insitemobility.net\/wp-content\/uploads\/2012\/07\/Service-Request-300x225.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n<br \/><\/br><\/p>\n<hr>\n<\/hr>\n<p style=\"text-align: justify;\">Imagine a day where your customers go online to file a customer service request, and are stepped through a series of questions that they answer to \u2018qualify\u2019 their request and eliminate the common false alarms common with homeowners.\u00a0 Now imagine your customer service team answering and responding to each request consistently and accurately, and keeping an electronic accounting of every phone call, web request and action.\u00a0 With AxisPointe, the future is now!<\/p>\n<p style=\"text-align: justify;\">With AxisPointe, our Customer Service Portal guides the user at every step, ensuring that their home is under warranty and their claims are valid.\u00a0 AxisPointe\u2019s Knowledge-base portal professionally guides the user through a series of questions to ensure that the claim is actionable, which reduces false alarms and added costs for homeowner-caused issues.\u00a0 Simple and common problems such as a tripped GFCI circuit educate the owner to self-diagnose problems and solve common issues on their own, which helps solve simple problems quickly and at no cost to the builder.<\/p>\n<p style=\"text-align: justify;\">When an actionable claim is registered, AxisPointe\u2019s Service Portal allows you to view each request, respond to the homeowner, schedule a meeting, or create a Work Order for one or more vendors\u2014all electronically and with just a few clicks!\u00a0 Builders love our Service Portal to help deliver top-notch Customer Service without the costly overhead, allowing you more time to focus on your business.\u00a0 Let the AxisPointe Customer Service experts show you how we can transform your Customer Service challenges into an efficient and cost-saving service that your homeowners will love and appreciate!<\/p>\n<h3>Call AxisPointe now to see your next Customer Service System in action!\u00a0 866-859-3125<\/h3>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Imagine a day where your customers go online to file a customer service request, and are stepped through a series of questions that they answer to \u2018qualify\u2019 their request and eliminate the common false alarms common with homeowners.\u00a0 Now imagine your customer service team answering and responding to each request consistently and accurately, and keeping [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/pages\/240"}],"collection":[{"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=240"}],"version-history":[{"count":11,"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/pages\/240\/revisions"}],"predecessor-version":[{"id":1138,"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=\/wp\/v2\/pages\/240\/revisions\/1138"}],"wp:attachment":[{"href":"http:\/\/www.insitemobility.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}